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Questions & Answer
Frequently Asked Questions
  • Where do your goods mainly export to?

    Our products are mainly exported to dozens of countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, and many more.

  • What is the payment method?

    We will confirm the payment method with you when quoting, whether it is FOB, CIF, CNF, or other methods. For bulk production, we generally require a 30% advance payment and the balance upon receipt of the bill of lading. We mostly accept T/T payments, and L/C can also be accepted.

  • How does your company ensure product quality?

    Huayue products strictly adhere to a series of important quality standards such as ISO9001 quality management system, ISO14001 environmental management system, ISO13485 medical device quality management system, GMP good manufacturing practices, BRC global food standards, social responsibility audits, GSV/C-TPAT anti-terrorism certification, QS food quality and safety inspection, DIN German degradation certification. Additionally, we accept third-party quality inspections.

  • How many employees does your company have, and how many of them are technical staff?

    The company currently has about 800 employees, including over 50 professional technical staff and over 10 engineers.

  • What is your company's production capacity?

    We have over 100 film blowing machines, over 150 bag-making machines, and over 50 other types of production equipment. The total annual output of the group reaches 120,000 tons.

  • Do you produce standard parts?

    Yes, Huayue has successively obtained a series of important quality standards such as ISO9001 quality management system, ISO14001 environmental management system, ISO13485 medical device quality management system, GMP good manufacturing practices, BRC global food standards, social responsibility audits, GSV/C-TPAT anti-terrorism certification, QS food quality and safety inspection, DIN German degradation certification.

  • Can you make custom products?

    Yes, we mainly focus on custom products. We develop and produce products based on the data, drawings, and samples provided by customers.

  • What products can you provide?

    We are a manufacturer specializing in fast-moving consumer plastic packaging products, providing various retail packaging, e-commerce packaging, food packaging, and medical packaging for businesses.

  • Are you a direct manufacturer or a trading company?

    We have 4 self-owned factories in China and Cambodia, as well as our own international trade departments in Hong Kong and the United States. We are a manufacturer with self-production and sales.

  • After we send you an inquiry, how long will it take to get a reply?

    We will reply to you within 12 hours on working days after receiving the inquiry.

  • Do you provide biodegradable packaging products?

    Yes, Huayue Group is a leading packaging manufacturer of fully biodegradable packaging in Asia. We use the latest fully biodegradable packaging materials (PLA+PBAT+corn starch/calcium powder) and the latest fully biodegradable packaging bag-making technology to provide you with high-quality and cost-effective fully biodegradable packaging products. Our range of biodegradable products includes handle bags, drawstring bags, garbage bags, zipper bags, food bags, express bags, etc., which can meet all of your environmentally friendly packaging needs.

  • We need XXX certificate, can you provide it?

    We can provide any certificate. Huayue Group adheres customer-oriented philosophy, and provides customers with any certificates or documents that they need. In our 25 years of operation, we have obtained most of the mainstream certificates in the market, such as ISO system certification, biodegradable packaging certification, global food standard certification, etc. For details, please see our certificates page.

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